WATER DAMAGE RESTORATION

The ServiceMaster Restore water removal process includes:

Phase 1: Emergency Response

Job Site Inspection and Assessment

Phase 2: Water Removal & Water Damage Cleanup

Daily Inspection of Job Progress

Phase 3: Water Damage Reconstruction and Cleaning

Our trained technicians will explain the recovery process and provide a comprehensive water recovery guide outlining the ServiceMaster Restore steps and the homeowner’s responsibilities.

Follow the steps below to help keep the damage to a minimum.

What to do:

• Damage from water and bacteria growth can begin within hours. Call for professional help.
• Remove as much water as possible by mopping and blotting.
• Remove wet area rugs or other floor coverings not permanently attached. Do not attempt to start removing your wall-to-wall carpet.
• Lift draperies off the floor, loop through a coat hanger and place the hanger on the drapery rod.
• Wipe furniture, prop up wet furniture cushions for even drying and place aluminum foil under furniture legs.
• Move photos, paintings and art objects to a safe, dry location.
• Do not remove books from shelves. Rather pack them tightly to prevent warping of pages until a restoration professional can begin this specialized drying.
• Open drawers, closet and cabinet doors to enhance drying.

What not to do:

• Do not enter a room with standing water until electricity has been turned off.
• Do not use a regular household vacuum to remove water.
• Do not lift tacked-down carpet without professional help.
• Do not use electrical appliances while on wet carpet or flooring.
• Do not disturb visible mold.